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Refund Policy

At Real Investments Group, we are committed to providing exceptional services to our clients. If you are not fully satisfied with our services, we offer a clear and fair refund policy based on the type of service provided. Please read the following terms carefully:

1. Service Refunds

  • Consultation and Advisory Services: If you are not satisfied with the consultation or advisory services we provided, please contact us within 7 days of receiving the service. We will review your case, and if we find that our services did not meet your expectations, we may issue a refund, subject to a review and approval process.

  • Financial Products and Services: Refunds for financial products such as investment strategies or insurance services are subject to the specific terms and conditions of those products, as outlined by the respective providers. In most cases, refunds for these services are not possible once the service has been rendered or a product has been purchased.

2. Eligibility for Refund

To be eligible for a refund, you must:

  • Contact us within 7 days of the service being rendered.

  • Provide a clear explanation of why you are dissatisfied with the service.

  • Ensure that all information provided during the process is accurate and complete.

3. Non-Refundable Fees

Certain fees, including those for non-refundable third-party services (e.g., insurance policies, certain investment products, and other specialized services), may not be eligible for a refund.

4. Processing Time

Once a refund request is approved, we will process your refund within 7-10 business days. Refunds will be issued to the original method of payment unless otherwise agreed upon.

5. Contact Us

If you wish to request a refund, or if you have any questions about our refund policy, please contact us at [Your Contact Information].

By using our services, you acknowledge and agree to the terms outlined in this Refund Policy.